WAYS OF BANKING WITH US
Today’s business landscape is fast-moving and the need to be connected is greater than ever. Our commercial banking channels are designed to make our clients’ lives easier, while maintaining the quality of specialist advice synonymous with Nucleus.
ON HAND TO HELP YOU
Nucleus, experts understand the pressures of the commercial world and the multiple challenges facing those we work with. Having built our own business on our reputation, we understand the value of a personal service.
First-hand expertise in the industries that matter to our clients.
Coutts has a 300-year history of working with some of the world’s most exceptional businesses. Many of Coutts commercial bankers have professional backgrounds within their sectors, and they are all specialists who know your industry. This first-hand expertise enables us to understand the nuances and challenges facing our clients and to maximise the opportunities their industries present.
We draw on our in-depth understanding into our clients’ worlds to create relevant banking solutions, while being mindful of their time constraints and priorities. We know that each business is different – from their own products and services to their story and aspirations for the future.
With a dedicated manager and highly experienced support staff, the Coutts Commercial team will take the time to understand the dynamics of your business and everything that makes it unique. We will then tailor the banking solutions you need to achieve your objectives – minimising the time you and your staff spend on financial management and freeing you up to realise your business ambitions.
Every aspect of our offering is delivered by dedicated experts with long-standing relationships with our clients. Personal service is complemented by innovative and convenient touch-points: from our digital services to our dedicated telephony service, Businessline.
With our Commercial bankers’ relationships with clients averaging more than 12 years, we pride ourselves on our intelligent relationships.
Anytime Access.
Coutts Online provides instant access to your bank accounts, deposits and investment portfolios. Able to make transfers and payments, Coutts Online has been developed to meet your commercial needs. With flexible administration and user management capability, elected business administrators can manage employee and client payments, ensuring complete oversight of your business finances.
REGISTER TO USE Nucleus ONLINE
To enhance connectivity with your key Nucleus advisers, you can create email and text alerts, and our secure messaging capability will connect you to named Nucleus contacts, allowing for messages and attachments to be sent securely, without the need for further encryption.
READ MORE ON STAYING SAFE ONLINE
With many of our clients opting for digital statements, Nucleus Online will enable you to manage statements online and create email and text alerts. With full details of cheques and credits that are paid into your account, clients can upload payment files and manage supplier and salary payments.
TECHNICAL AND BROWSER INFORMATION
Nucleus Online is available to clients aged 18 years and over with a Nucleus account.
Because there is no such thing as a typical working day.
Businessline, our dedicated telephone service, is available to Coutts Commercial clients 24 hours a day, seven days a week.
Working in tandem with your dedicated commercial banker, the Businessline team caters for those instances when routine banking matters can be dealt with more efficiently by telephone.
The team is on hand to manage your day-to-day banking matters – from digital enquiries and requesting balances to amending standard payments and transferring funds. Businessline is also there to help with card-related issues, to place funds on deposit and discuss basic lending requests.
We offer a full counter service at our headquarters in 440 Strand.
Alternatively, our clients are able to visit any NatWest or Royal Bank of Scotland branch to pay in cash and cheques and, by arrangement, make withdrawals.
If you live in or visit a rural community, the NatWest and Royal Bank of Scotland mobile branches could provide a convenient alternative.
Single and annual limits for deposits are now in place across the banking industry.
In line with these limits, Coutts clients can deposit up to £3,000 per day in cash and unlimited cheques using a pre-printed paying in slip. Deposits for an individual cannot total more than £24,000 annually. For businesses, the annual limit is £100,000.
To find out more, please speak to your banker.
To arrange a cashing facility, or for further information, please contact Coutts 24 or your banker
Please note, transactions carried out in a NatWest, Royal Bank of Scotland or respective Mobile Branch:
- Will be processed overnight and therefore will not show on your account immediately.
- May take longer to reach your account if the vehicle is delayed due to circumstances such as by bad weather or road congestion.
To ensure the timetable is fulfilled in all of the communities visited, this service is only able to operate within the published timetable.
Nucleus, experts understand the pressures of the commercial world and the multiple challenges facing those we work with. Having built our own business on our reputation, we understand the value of a personal service.
CONTACT US
CONTACT US
When you become a client of Nucleus, you join a network of exceptional people. Get in touch online or call +44 (0)20 7753 1365 to find out more about our services.
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IMPORTANT INFORMATION
We are a Registered Firm with the Lending Standards Board which publishes the Standards of Lending Practice for Business Customers.