YOUR PRIVACY
As expected, at Nucleus Horizonz Trust, we prioritize the privacy of our clients and adhere to stringent privacy standards. Our privacy notice offers comprehensive information regarding the collection, usage, sharing, management, and storage of data. Furthermore, additional details concerning our use of cookies and online security measures can be found below.
Before you can proceed with using our online service, it is imperative that you agree to be bound by the conditions outlined below. Please take the time to review these conditions carefully before deciding whether to accept them. By clicking the “I accept” button below, you signify your agreement to these conditions. However, if you choose to click the “Decline” button, you will not be able to continue with the registration process for our online services. We strongly advise that you print a copy of these conditions for your records.
1. Definitions: In these conditions, the following terms have the following meanings:
- Account: Any account held and accessed through our online service.
- Additional Security Details: Additional information provided by you to aid in identification, including the security question you set yourself.
- Identity Details: The access code provided by us.
- Nucleus Horizonz Trust Account Number, Password, and Account PIN: The identifiers chosen by you to access our online service.
- You, Your, and Yourself: Refers to the individual entering into this agreement with us.
2. Using the Online Service: a. These conditions govern your usage of our online service and any associated accounts. They delineate the relationship between you and us concerning the online service. Please carefully read these conditions to comprehend how the services function and the rights and responsibilities that pertain to you and us. In case of any conflict between these conditions and your account conditions, these conditions shall prevail. This implies that both sets of conditions will apply when using our online service unless they are contradictory, in which case the relevant condition in these conditions will apply. b. If any of your accounts are joint accounts, these conditions apply to all account holders jointly and individually. Each account holder using our online service must select their own username, password, and additional security details. c. By registering for our online service, you acknowledge and accept these conditions and agree to our communication with you via email or through our website. d. When utilizing our online service, you must adhere to the provided instructions. You are responsible for ensuring that your computer, software, and other equipment are compatible with our online service. e. Our online sites are secure. Disconnecting from the internet or navigating away from these sites will not automatically log you off. You must always utilize the log-off function when you finish your session and refrain from leaving your machine unattended while logged in. As a security measure, if you remain inactive on the sites for a specified period, we will prompt you to log in again.
3. Security Regulations: a. As part of the registration process for our online service, you must provide identity details before initial usage. Upon signing in, you must immediately input your identity details for identification purposes. b. Each time you access our online service, you must provide your username, password, and answer to an additional security question. c. You have the ability to change your username or password online by following the on-screen instructions. d. For administrative or security reasons, we reserve the right to request that you select a new username or change your password before using or continuing to use our online service. e. It is strictly prohibited to record, store (whether encrypted or otherwise) on your computer, or disclose your password, identity details, or additional security details to any other party, as these are intended for use with your accounts only. f. In the event that you suspect unauthorized access to your account (password or additional security details), you must take immediate action: – Change your password online at your earliest convenience. If you encounter difficulties, contact us immediately at +1 234 567 8910 to change your password, providing your username if you call to initiate the change. – For additional security details, immediate contact with us is necessary to effect changes. g. We reserve the right to furnish law enforcement or prosecuting authorities with any information they require if we believe it will aid in identifying unauthorized usage of your username, password, or additional security details. h. We may retain copies of any emails exchanged between us for record-keeping and staff training purposes.
We employ various technologies on our website, including cookies, scripts, fonts, and images. While some are necessary for delivering the website to you, others serve to enhance our understanding of your website usage or aid in our marketing efforts.
The purpose of this notice is to elucidate how we utilize such technologies, the third parties we collaborate with, and to furnish you with transparent information regarding their purposes. Additionally, it outlines how you can manage your online preferences.
Please note that forthcoming regulations will alter the governance of cookie usage, and we will update this notice accordingly once those changes take effect. Moreover, we may periodically revise this notice. In the event of any significant alterations to our use of these technologies, we will prominently communicate these changes on our website.
GET UNDERSTANDING
A ‘cookie’ is a small text file that is stored on your computer, smartphone, tablet, or other device when you visit a website or use an app. These cookies contain specific information related to your usage of our website or app, such as login credentials, preference settings, or tracking identifiers.
Cookies are set by our web server, your browser, and the web servers of third parties whose cookies we utilize on our websites and apps. Each time you visit our website or app, these cookies can be read, updated, or deleted by the respective servers, depending on the type of cookie.
Some cookies, known as session cookies, are deleted when you close your browser. Others, such as tracking cookies or authentication cookies, remain on your device until they expire or you manually delete them from your browser. These are referred to as persistent cookies and enable us to remember information about you as a returning visitor.
This website employs persistent cookies.
It’s important to note that certain cookies may impact your fundamental rights to privacy and data protection. Therefore, we require your consent before they can be accessed or stored on your device. As a result, we limit our use of cookies as outlined below
We utilize cookies and similar technologies for the following purposes:
- Providing products and services that you request and ensuring a secure online environment.
- Delivering marketing content and managing our marketing relationships with third-party partners.
- Enhancing your online experience and monitoring website/app performance.
- Customizing our website/app to be more relevant to you.
Below, we provide further details on each of these types and how you can control their usage.
Cookies are set by our web server, your browser, and the web servers of third parties whose cookies we utilize on our websites and apps. Each time you visit our website or app, these cookies can be read, updated, or deleted by the respective servers, depending on the type of cookie.
Some cookies, known as session cookies, are deleted when you close your browser. Others, such as tracking cookies or authentication cookies, remain on your device until they expire or you manually delete them from your browser. These are referred to as persistent cookies and enable us to remember information about you as a returning visitor.
This website employs persistent cookies.
It’s important to note that certain cookies may impact your fundamental rights to privacy and data protection. Therefore, we require your consent before they can be accessed or stored on your device. As a result, we limit our use of cookies as outlined below
These cookies are indispensable for the safe operation of our website/app and for delivering the products or services you request. Without these cookies, certain products or services may be unavailable. This category of cookies cannot be disabled.
These cookies are utilized to:
- Enable you to securely log into the protected areas of our website/app.
- Monitor errors on our website/app and facilitate reporting incidents to regulatory bodies.
- Provide interactive services, such as:
- Online banking
- Product applications
- Webchat
- Call-back requests
- Maintain the security of our website/app and safeguard against online fraud.
- Record your preferences regarding our use of cookies on your device.
These are first-party cookies that we use to generate reports based on data from visits to the website/use of the app, without knowing who the visitor is. These cookies help us gain insight into the pages that have been visited to inform the optimization of website/app layouts and visitor journeys.
These also include cookies that help us improve the visitor journey by presenting applicable content around products and services based on a visitor’s navigation around the site/app, without knowing the personal identity of the user.
Using cookies to track the most visited areas of our website/app and to identify when users encounter errors on the website/app will help us ensure that our website/app layout is optimized to remove confusing or ineffective content.
You can switch these cookies off at any time by visiting your Cookies Preference Centre.
- Record your preferences regarding our use of cookies on your device.
These cookies, set by us or our third-party analytics providers, enable us to record specific information about your interactions with our website. This includes the pages you visit, how frequently you visit our website, and the links you click on.
We utilize this type of cookie to comprehend and analyze how visitors engage with our online services, seeking opportunities for enhancement. For instance, a cookie may indicate that many individuals abandon an application process at a particular stage, prompting us to streamline that step for improved user experience.
Additionally, third-party analytics providers may collect additional information about you, such as your IP address, geographical location, device type, and device information. This data can be used to create a unique fingerprint, aiding in further identification across other webpages you visit, and to construct a profile of your online activities and interests.
For more information about the third-party analytics providers we utilize and to disable these cookies, please visit your Cookies Preference Centre.